Rolla's Feedback and Bug Reporting Guide!

Here, we help you navigate the process of submitting feedback and reporting bugs efficiently. Our goal is to ensure that your concerns and suggestions are addressed promptly. Below, you will find a detailed explanation of the various status labels that may be assigned to your submissions. Understanding these statuses will help you track the progress of your reports and feedback effectively.

Written By Ermin Hondo

Last updated 18 days ago

Status	Description	Used for
Open	Status signifies that post is newly created and waiting to be reviewed by Rolla team.	All types of user posts
In Progress	Reported bug is inside the process of verification, reproduction and definite fixing.	Bug Report
Resolved	Reported bug has passed through the process of fixing, testing and verification.	Bug Report
Documented	Reported bug could not be reproduced through testing by Rolla team but it is still considered as significant user issue. These types of issues are often experienced by multiple users on random occasions, thus Rolla aims to have single such post in Documented status and merge others into it, collecting all upvoters in single post in that way.	Bug Report
Under review	Rolla Product team is reviewing feature request and checking how it correlates to our current roadmaps and workload.	Feature Request
Planned	Great minds think alike! Rolla is working on this feature.	Feature Request
Delivered	Feature is delivered in one of the versions available on public stores.	Feature Request
Standby	Idea is useful and nice to have however it is not planned in the next 12 months. Still, do not get discouraged and feel free to leave an upvote, you can bring Product team attention as they regularly check trending and most upvoted posts.	Feature Request
Rejected	When features are not possible to implement on Rolla platform.	Feature Request
Answered	In specific cases where Rolla team attended the post without it going through the standard bug or feature status lifecycles.	All types of user posts